Buying a Used Shapeoko

We've been shipping Shapeoko CNC Routers for a long time now, and a lot of them have ended up being sold used as folks have upgraded to newer models or move on to different interests. Here are a few things to know about buying a used Shapeoko.

What machine am I buying?

We've had many people end up with a different machine than they thought they were getting. Whether that's due to a mistake on the part of the seller or malice, we don't know, but it's not an uncommon problem.

Before you buy, go to the Getting Started page to see which machine looks like the one you're buying. Make sure it's the machine you think you're getting.

If you're unsure, send a photo to support@carbide3d.com, and we'll try to tell you what machine it is and how it's configured.

Warranty

The warranty for a Shapeoko is fully transferrable to you, assuming you have the full order information from the original owner. Be sure to get that before walking away from the seller.

Note: We must have the original order number. We cannot take the original owner's name as proof of ownership.

How do I get started with a used machine?

You likely got the machine without any documentation, so the best place to start is the Getting Started page we mentioned above. Go to the page for:

• Manuals
• Software Links
• Training Videos

That last one is really important. It's critical that you watch those videos to get fully up to speed on running your new Shapeoko.

Do I need to register a machine to me?

We do not register machines to users, so there's no need to inform us that a machine has changed hands. If you have the original order number, let us know so we can make a note in your profile for warranty purposes.

Training sessions

The 1-on-1 training sessions included with a machine are not transferrable to the new owner, but we do have training sessions available for purchase.

Join the Carbide 3D Community

The Carbide 3D Community is full of thousands of users with every machine and at every skill level. Go check it out and introduce yourself. https://community.carbide3d.com