Contact Sales and Support

Got a New Machine? Just getting Started?

We've got training videos, tutorials, FAQs, and more on our support site at:

If you've got a new machine, or you're thinking of getting one, head over to My Carbide and watch the videos. They'll get you up and running in no time.

Need to get your Carbide Create Pro license? (Paid licenses only)


If you have any questions, we can be reached at:

Tech Support:

Sales and Shipping:


You can either call us directly or enter your information below to request a callback.

We manage the phone and email from a single queue, which means that phone support is on a call-back basis.

Be sure to leave a voicemail with your name, email, and phone number and we'll be in touch!

Request a call back
Phone Number

323-990-4258 (Sales)

424-402-5203 (Support)

Phone Hours

Live 1-on-1 Training

If you just received your machine and would like some help getting started, we offer live training via video with one of our CNC experts at:

Schedule a CNC Training Session


Ok, this isn't strictly a way to contact us but the Makers Garage Podcast is a great way to hear more from us. Check it out at:

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