Contact Us

Email

If you have any questions, we can be reached at:

Need tech support? support@carbide3d.com

Want order status? shipping@carbide3d.com

Have questions before you order? sales@carbide3d.com

Need to know if a Carbide 3D machine will work for your parts? consultation@carbide3d.com

Need more in-depth help? We’ve got you covered via phone or video chat!

If you just received your machine and would like some help getting started, schedule an onboarding session:

https://calendly.com/nick3d/onboarding

If you already have your machine and need some troubleshooting assistance, please schedule a 30-minute meeting:

https://calendly.com/nick3d/tech-support

More than anything we want you to know that we’re ready to help you as much as you need to be successful with your Carbide 3D machines.

Phone

(310) 504-3637 (9am - 3pm, PST M-F and 7am - 3pm PST on Saturday)

We do our best to answer each phone call that comes in but we might be on a call with another customer. Don’t worry, just leave a message and we’ll call you back. We try to call everyone back the same day but all calls will be returned within 24 hours M-F and any calls over the weekend will be returned on Monday.