If you have any questions, we can be reached at:
Need tech support? firstname.lastname@example.org
Want order status? email@example.com
Have questions before you order? firstname.lastname@example.org
Need to know if a Carbide 3D machine will work for your parts? email@example.com
If you just received your machine and would like some help getting started, schedule an onboarding session:
If you already have your machine and need some troubleshooting assistance, please schedule a 30-minute meeting:
More than anything we want you to know that we’re ready to help you as much as you need to be successful with your Carbide 3D machines.
(310) 504-3637 (9am - 3pm, PST M-F and 7am - 3pm PST on Saturday)
We do our best to answer each phone call that comes in but we might be on a call with another customer. Don’t worry, just leave a message and we’ll call you back. We try to call everyone back the same day but all calls will be returned within 24 hours M-F and any calls over the weekend will be returned on Monday.