Price Changes - If the price on an item you bought from Carbide 3D drops within the 7 days after your purchase, let us know and we’ll refund the difference.
Free / Bundled Promotional Items - If the item you bought is eligible for a free item within the 7 days after your purchase, let us know and we’ll send out the additional item. This does not apply to changes in the product itself, including design changes.
Timing- Requests for price adjustments and free items need to be made during the sale or promotion and within 7 days of your purchase.
Distributors - The policy above only applies to purchases made directly from Carbide 3D. If items are purchased through a distributor then we cannot guarantee any pricing/bundling.
Shipping - The policy above only does not apply to changes in shipping prices.